Question 1

What is my FBSB?

Accepted Answer

The Personal Tutor documents the improvement from all lessons in my FBSB. You can view the planned lessons in advanced in the  calendar afterward, the Personal Tutor will add a through summary. You can also find his/her contact info and an overview of all invoices.

Question 2

I don't have a My FBSB account. How do I get one?

Accepted Answer

You can always create a non-binding personal my FBSB account. 
If you have been in contact with your regional manager the account will be activated as soon as possible. If your account is not yet activated after a day it is best to contact us.

Question 3

What are the differences between group tutoring and 12-courses?

Accepted Answer

In 12-courses we cover all the material of a subject. We attempt to synchronize this with the program of the university. This is why times and    
Our regular group lessons are completely customizable and useful if you want to get more explanation on a specific subject with a few others.

Question 4

Where do the lessons take place?

Accepted Answer

The location of the lessons depends on what kind of tutoring you are participating in. All lessons (except 12-courses) can be planned in agreement with your Personal Tutor. Usually, this is close to your university. We choose the best location for 12-courses in advance. When possible this will be in the university and otherwise in a  close by.

Question 5

When can I plan tutoring sessions?

Accepted Answer

As soon as you have been coupled to a Personal Tutor you can plan all lessons (except 12-courses) to your wishes. Our Personal Tutors still study themselves which makes them very flexible. They can often arrange lessons at weekends or evenings. The 12-courses are at the pre-specified times and places. It is not possible to change these times.

Question 6

How do I pay for my lessons?

Accepted Answer

When you participate in one of our 12-courses or if you want to utilize one of our , you have to pay the full amount in advanced. You can pay this in our shop via Ideal or with your credit card. 
We ask you to (digitally) sign a SEPA-form if you choose to utilize our other forms of tutoring. At the start of every month, you will receive an invoice with an overview of all the lessons of the previous month  You don't have to do anything for this yourself.

Question 7

Which subjects can FBSB help me with?

Accepted Answer

We can help you with all your questions that are related to the following subjects:

Are you not sure if we can help you? Contact us.

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